PRIVACY POLICY

This privacy policy has been compiled to provide information on how personal information collected from this site will be used. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your personally identifiable Information from our website.
 
Personal information collected from our website
When ordering, signing up to our newsletter or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to enable us to fulfil your purchase or to have on-going communication with you.
We collect information from you when you register on our site, place an order, subscribe to a newsletter, fill out a form, use live chat or enter information on our site.
 
Use of personal information
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, browse the website, or use certain other site features in the following ways:
  • To allow us to better service you in responding to your customer service requests.
  • To administer a contest, promotion, survey or other site feature.
  • To quickly process your transactions.
  • To send periodic emails regarding your order or other products and services.
  • To follow up with them after correspondence (live chat, email or phone inquiries)
 
Protection of personal information
Our website provider implements scanning on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. They also use regular Malware Scanning.
All sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. 
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
 
Use of 'cookies'?
Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognise your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
 
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety. 
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. 
 
Third-party links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
 
Contacting Us
If you have any questions regarding this privacy policy, please contact us using the contact form on this website or by using the information outlined below;
www.sticksandstone.com
sticks + stone, the label
PO Box 1027
NEW FARM QLD 4005
hello@sticksandstone.com
+61 417 736 290